Date of last modification: 23/08/2022

We are committed to ensuring that the collection and processing of your data from Neolait website complies with the General Data Protection Regulation (GDPR) and the French Data Protection Act. This policy informs you about the way in which Neolait, its subcontractors and any partners process your personal data. This policy applies in particular to customers and users of Neolait offers and services. It may be supplemented by specific information brought to the user’s attention in relation to a particular offer or service.

For more information on our personal data, please consult this document.



A cookie is a small computer file, a tracer, which is deposited and read, for example, when a website is consulted. The use of these tools is subject to your consent if they are not strictly necessary for the operation of the site concerned.


Protection against SPAM

In order to filter messages recognised as spam via the contact forms, we use a service that analyses the data transmitted: reCAPTCHA. Use of these forms implies acceptance of the confidentiality policies specific to these services, described below. Google reCAPTCHA (Google Ireland Limited) Google reCAPTCHA is a service for protecting form entries on our site. It is used to differentiate between human input and automated abuse. Use of reCAPTCHA is subject to the privacy policy and terms of use of Google Ireland Limited. Data transmitted: cookies and usage data. Place of processing: Ireland.


Forms and Teleservices

Each form or Teleservice limits the collection of personal data to what is strictly necessary (data minimisation) and indicates in particular:

The personal data collected as part of the services offered on are processed using secure protocols and enable Neolait to manage the requests received in its IT applications.


What are your rights ?

You have the right to access, rectify and delete your personal data. You may request the portability of your data. You also have the right to object to the processing carried out or to request that it be restricted. You may also issue instructions concerning the retention, deletion or communication of your personal data after your death.


How to exercise your rights?

You can exercise your rights and contact Neolait at any time at the addresses below:

If you do not receive an adequate response, you may lodge a complaint with the Commission Nationale de l’Informatique et des Libertés (CNIL).


Purposes of processing your personal data

Neolait only processes personal data for specific, explicit and legitimate purposes. Neolait does not process this data in a way that is incompatible with these purposes. To this end, the purposes pursued by Neolait events are as follows:

Processing of contact form data

Collection, transmission and recording of data to contact the company: Sending an email reply, Management of quotations

Processing of recruitment form data

Collection, transmission and recording of data for the purpose of contacting the company regarding recruitment: Sending a reply by email, Management of applications

Customer knowledge and site audience statistics

We may use data to better understand our customers or for statistical purposes to analyse activity on our site and improve the services we offer. We carry out audience measurement, for example measuring the number of pages viewed, the number of visits to the site, as well as the activity of visitors on the site and the frequency with which they return.


What data is processed ?
Neolait only processes data or a category of data if it is strictly necessary for the intended purpose. You can find information on these purposes above. Neolait processes the following categories of data:


Who receives your data ?
The data collected is intended for the site’s internal departments and its subcontractors. Finally, the processed data may be transmitted to the competent authorities, at their request, as part of legal proceedings, as part of legal investigations and requests for information from the authorities or in order to comply with other legal obligations.

Subcontractors – Services – Outside the EU?
ID Interactive – Website creation and hosting – No
Google Analytics – Statistics tool – No


How is your data secured ?
Neolait ensures that your data is processed in complete security and confidentiality, including when certain operations are carried out by subcontractors. To this end, appropriate technical and organisational measures are put in place to prevent the loss, misuse, alteration and deletion of your personal data. These measures are adapted according to the sensitivity of the data processed and the level of risk presented by the processing or its implementation.


Data retention period
The useful administrative life (ALU) is the length of time for which archived documents, data or information must be kept and kept in a condition to be consulted and used, either by those who produced them or by archive services. You will find below the administrative useful life (ALU) applicable to the main procedures managed by Neolait. The administrative useful life covers the period for which documents are kept in the active database and internal archives.

Procedures – ALU
Processing of contact form data – 3 years
Referral to data controller – 3 years


Changes to the data protection policy
This Personal Data Protection Policy may change from time to time.